Can I change my broadband Plan?
Absolutely, we understand that customer's needs change from time to time. For a full list of our new plan options please click here.
Changing to a higher plan.
Customers can change during the current month to a higher plan at anytime by clicking here and selecting 'I have a current Pivit account and would like to change plans'. The current month invoice will be at the new higher rate. Customers must remain on the higher plan for a minimum of two calendar months (the current month plus one more month).
Changing to a lower plan.
Customers can change to a lower plan by clicking here and selecting 'I have a current Pivit account and would like to change plans'. Changing to the lower plan will take effect from the beginning of the next month and will incur an administration fee of $20.00 per change.