Support
Solution Support
We apologise for any inconvenience that you may be currently experiencing. If your Internet/Telephone service is working, but you are experiencing difficulties with your service please fill in the form provided below or contact us on 1300 66 33 20.
Solution Support is available 7am-7pm AEST Monday to Saturday (the coverage window). Outside normal business hours (and in times of peak call volume) please leave a voicemail and a Pivit Customer Service Representative will return your call as soon as possible inside the coverage window.
Contact Information
Mailing Address:
PO Box 2245
Logan City DC, Qld, 4114
Australia
Street Address:
1/11 Booran Drive
Underwood, 4114, QLD
- support@pivit.com.au
- 1300 66 33 20
- +61 7 3387 3499
Please note: Solution support out of business hours is provided for customers who are experiencing technical difficulties with their internet service.
All of the following areas will be handled during business hours Monday to Friday 9am - 5pm.
- new account enquiries
- customer account changes
- plan changes
- billing enquiries