Services not available
Little Bay, Elements and Kelvin Grove Customers
Pivit no longer provides Internet and phone services to customers in the Little Bay, Kelvin Grove and Elements Estates.
Uniti wireless is now the Internet service provider for the Kelvin Grove and Elements Estates and for all customers who were previously Pivit customers.
Please visit uniti wireless by clicking the button below :
Plans Business Internet SME
Business Plans
SME Internet Access Plans
Pivit’s new SME Business Plans are designed for small-to-medium businesses. These plans allow you the flexibility to choose the components that meet your business needs from the download and upload speed through to the amount of downloads and contract length.Click on one option from each plan component below, and your total monthly charge will be shown at the end.
Follow through the steps below to calculate your monthly internet plan
Follow through the steps below to calculate your monthly internet plan
Enterprise Internet Access Plans
Pivit’s new Enterprise Business Plans are designed for larger businesses.
These plans include unlimited data and symmetrical upload and download speeds.
Build Your Business Plan Now
Pricing and Service Information Guides and Signup Forms
Please see a list of our forms below for more detailed information or to signup today. Contact our friendly customer service team on 1300 66 33 20 if you have any further questions.
Business Forms
- Business Internet and Telephone Service Pricing and Information Guide
- Business Internet and Telephone Services Activation Form
- Business Plan Change Form
- Brisbane Airport Business Service Relocation Form
- Pivit Terms and Conditions
- Automatic Payment Form for Direct Debit
- Critical Information Summary Business Internet Services
- Critical Information Summary Business Telephone Services
Business Services Home Test
Internet Service with a smile
We custom design our networks, internet and telecommunication services to ensure you have the best user experience.
What Our Customers Say
"Pivit created a flexible solution for my business above my highest expectations"
(Harvey Braun, Founder, Alliance Interiors)
Australian owned and Operated
Reliable Quality Connectivity
Australian customer support team
Engineered to Perform
Billing Support
Billing Support
Billing Help
If you have an enquiry with your bill, please fill in the form below or contact us on 1300 66 33 20 so that we can assist you as soon as possible.
Contact Information
Mailing Address:
PO Box 2245
Logan City DC, Qld, 4114
Australia
Street Address:
1/11 Booran Drive
Underwood, 4114, QLD
- billing@pivit.com.au
- 1300 66 33 20
- +61 7 3387 3499
Support Quick Links
Do you need some technical assistance with your internet connection?
Log a Fault (24/7 support)
If your internet connection is not working at all
Solution Support
If your internet connection is working but you are experiencing difficulties (e.g e-mail not working or web browsers not loading)
Contact- Support - Home
Support
Solution Support
We apologise for any inconvenience that you may be currently experiencing. If your Internet/Telephone service is working, but you are experiencing difficulties with your service please fill in the form provided below or contact us on 1300 66 33 20.
Solution Support is available 7am-7pm AEST Monday to Saturday (the coverage window). Outside normal business hours (and in times of peak call volume) please leave a voicemail and a Pivit Customer Service Representative will return your call as soon as possible inside the coverage window.
Contact Information
Mailing Address:
PO Box 2245
Logan City DC, Qld, 4114
Australia
Street Address:
1/11 Booran Drive
Underwood, 4114, QLD
- support@pivit.com.au
- 1300 66 33 20
- +61 7 3387 3499
Support Quick Links
Do you need some technical assistance with your internet connection?
Log a Fault
(24/7 support)
If your internet connection is not working at all click below to log a fault
Standard Response Times
Response Time
2-hour response (phone) within the coverage window 4 hours (on site, weekdays only) if required within the coverage window *please note these response times may increase if an unusually large outage affects our network the causes abnormally high call volumes.
Standard coverage window
9am-5pm Business Days (Australian Eastern Standard Times). Outside business hours we have 24-hour on-call customer support who will provide assistance when your service is completely not working. Please leave a voice message and they will return your call.
Service Restoration Target
Next Business Day Please note: Our team will respond within the timeframes listed when a fault is logged. Whilst our team will endeavour to rectify your fault as soon as possible, our service restoration target is next business day as there may be other factors involved in restoring your service that cannot be completed outside of business hours.
Log a fault
Log a Fault
We apologise for any inconvenience that you may be currently experiencing. If your internet service is not working at all please contact us on 1300 66 33 20. Pivit’s customer service team will respond to you as soon as possible. Please check below to see the standard response times.
Log a Fault (24/7 support)
Contact Information
Mailing Address:
PO Box 2245
Logan City DC, Qld, 4114
Australia
Street Address:
1/11 Booran Drive
Underwood, 4114, QLD
- faults@pivit.com.au
- 1300 66 33 20
- +61 7 3387 3499
Support Quick Links
Do you need some technical assistance with your internet connection?
Solution Support
If your internet connection is working but you are experiencing difficulties (e.g e-mail not working or web browsers not loading)
Standard Response Times
Response Time
2-hour response (phone) within the coverage window 4 hours (on site, weekdays only) if required within the coverage window *please note these response times may increase if an unusually large outage affects our network the causes abnormally high call volumes.
Standard coverage window
9am-5pm Business Days (Australian Eastern Standard Times). Outside business hours we have 24-hour on-call customer support who will provide assistance when your service is completely not working. Please leave a voice message and they will return your call.
Service Restoration Target
Next Business Day Please note: Our team will respond within the timeframes listed when a fault is logged. Whilst our team will endeavour to rectify your fault as soon as possible, our service restoration target is next business day as there may be other factors involved in restoring your service that cannot be completed outside of business hours.
Contact us Home
Contact us
Contact Pivit today!
Have an enquiry? Contact our friendly team today by filling in the form below or call 1300 66 33 20.
If your internet is not working at all please visit our log a fault page here. If your internet is working and you are experiencing other technical difficulties please visit our support page here.
Accounts Support
Accounts Support
Accounts Support
If you have questions about your bill or accounts please fill in the form below or contact us on 1300 66 33 20 so that we can assist you as soon as possible.
Contact Information
Mailing Address:
PO Box 2245
Logan City DC, Qld, 4114
Australia
Street Address:
1/11 Booran Drive
Underwood, 4114, QLD
- billing@pivit.com.au
- 1300 66 33 20
- +61 7 3387 3499
Support-contact
Support
Solution Support
We apologise for any inconvenience that you may be currently experiencing. Please fill in the form below or contact us on 1300 66 33 20 so that we can assist you as soon as possible.
Contact Information
Mailing Address:
PO Box 2245
Logan City DC, Qld, 4114
Australia
Street Address:
1/11 Booran Drive
Underwood, 4114, QLD
- support@pivit.com.au
- 1300 66 33 20
- +61 7 3387 3499
Support Quick Links
Do you need some technical assistance with your internet connection?
Log a Fault
(24/7 support)
If your internet connection is not working at all click below to log a fault
Standard Response Times
Response Time
2-hour response (phone) within the coverage window 4 hours (on site, weekdays only) if required within the coverage window *please note these response times may increase if an unusually large outage affects our network the causes abnormally high call volumes.
Standard coverage window
9am-5pm Business Days (Australian Eastern Standard Times). Outside business hours we have 24-hour on-call customer support who will provide assistance when your service is completely not working. Please leave a voice message and they will return your call.
Service Restoration Target
Next Business Day Please note: Our team will respond within the timeframes listed when a fault is logged. Whilst our team will endeavour to rectify your fault as soon as possible, our service restoration target is next business day as there may be other factors involved in restoring your service that cannot be completed outside of business hours.
Log a fault
Log a Fault
Log a Fault
We apologise for any inconvenience that you may be currently experiencing please contact us on 1300 66 33 20 so that we can assist you as soon as possible. Please see below for our standard response times.
Contact Information
Mailing Address:
PO Box 2245
Logan City DC, Qld, 4114
Australia
Street Address:
1/11 Booran Drive
Underwood, 4114, QLD
- faults@pivit.com.au
- 1300 66 33 20
- +61 7 3387 3499